FAQs

Do you make all of this stuff? 

Yes, we do. We hand-craft and hand-make all of our products. We have a separate 'handmade policy' which can be found in our main menu should you have any other concerns about these products. 

Do you source your wood sustainably? 

Yes, we do. We collect driftwood from various tide lines, and we only utilise hardwood that is either gifted to us or comes from a fallen tree on private property. 

Can your incense holders catch fire?

Any product made out of wood has the potential to catch fire, however, we have never had one of our products go up in flames. We stress-test our incense and candle holders, and as previously confirmed, we've never had to throw a bucket of water at one. Most large scale manufacturers of incense and candle holders will warn users of the risk of items catching fire and therefore we must do the same. Always use these products with caution, always use your common sense, and never leave incense or candles unattended. 

Do you ship to Europe, Asia and the US?

At this stage we ship internationally. Yes, even to the US. 

How do I clean my backflow incense holder? 

We have a separate page regarding product care for your backflow incense holder, this can be found on the main menu. 

How do I clean my jewellery? 

We have a separate page regarding product care for your jewellery, this can be found on the main menu.